Shire Balsam Arbour

The Balsam Arbour is classically styled with a timber clad apex roof, attractive detailed facia boards and is fully enclosed on two sides for greater comfort. The arbour easily accommodates 2 people. Constructed from top quality pressure treated timber for a longer life, the Balsam enables you to relax and admire your garden. Easy to assemble it makes a wonderful addition to your garden. Manufactured in the UK from High Northern European FSC certified timber. Dimensions shown are for the exterior wall of the building. (Imperial measurements are rounded so please refer to the metric sizes for accuracy). Supplied in its natural pressure treated finish, painted model shown is for illustration only. Following your order, you will be sent a link to choose your delivery day. On the morning of delivery day you will also receive tracking information.

Internal Dimensions (mm) -
1120 W x 602 D
Ridge Height 746 mm
Eaves Height 1495 mm

External Dimensions (mm) -
1236 W x 654 D
Ridge Height 2161 mm
Eaves Height 1495 mm

With Overhang (mm) -
1403 W x 746 D

Weight - 50kg

MAINTENANCE
Your timber building will need to be treated prior to assembly (except log cabins which should be treated following assembly) and at least annually thereafter, but as instructed by the manufacturer of the treatment used. We would recommend that your building is treated prior to assembly and again within 3 months of assembly.

TREATMENTS
Almost all buildings need to be treated to protect the timber from the elements, mould and insects. This can either be a solution applied to the surface of the timber or the timber can be pressure treated.

Treatment applied to the surface of the timber will need to be retreated annually to protect the timber. Pressure treated timber doesn’t need to be retreated to protect the timber but you may decide to treat anyway for aesthetic reasons as pressure treated timber will turn grey over time.

Shire recommend that floor joists are not in contact with the ground. This can be achieved by using a damp proof layer between the base and the joist or alternatively construct a base from pressure treated timbers so that the floor of the building lays across.

Care should be taken to ensure floor joists are treated properly.

Shipping 

Delivery Charges

We offer free shipping on most of our products to the majority of mainland UK postcodes, however this may change depending on the item and the courier that we use. Any delivery charges will be calculated automatically at the checkout. 

Some items may not be available to offshore postcodes. 

If you are ordering a Shire or some Palram-Canopia items, please note that these will be delivered straight from the manufacturer and delivery times may vary. 

Larger items such as furniture sets and pergolas can take up to 7 working days to be delivered. A member of staff will be in touch to advise on your delivery.

Some of these larger items, such as furniture sets, will be delivered kerbside on a pallet. If you cannot accept a pallet delivery, please contact us prior to ordering.

Please call us on 01253 836594 if you are unsure on the charges or delivery timescales.

Please note when ordering: No collections take place on Bank Holidays or weekends. This will also affect any delivery upgrades. 

Returns Policy

Changed your mind?

We are sure that you will be happy with your purchase, however if you change your mind then you can return unwanted items 30 days after purchase. Items must be unused and in original condition, with all packaging, tags and labels intact.

As we choose to keep our prices as low as possible with free postage, this means that we cannot offer free returns. If you are returning an item due to changing your mind, you can either arrange a return yourself and provide us with the relevant tracking details, or if you wish for us to arrange a collection for you, we can book this for you and a collection charge will be deducted from the refund. Collection charges start from £12.00 depending on the size and weight of the item, and the courier we will need to use for this.

Once the goods arrive back in our warehouse, this will be checked over. Your refund will then be processed within 7 days of reaching our warehouse using the same method that you paid with. 

Returning a faulty or damaged product?

On occasion, we do experience faults to our items either during transit or manufacturing flaws. 

We please request that you inform us of this as soon as possible so we can help rectify the problem. We will likely ask you for either a photo or video of the problem so we can resolve this as quick as possible for you.

Our customer service team will assist you with resolving or collecting the item. 

Once the goods arrive back in our warehouse, this will be checked over. Your refund will then be processed within 7 days of reaching our warehouse using the same method that you paid with.